Hyperline Warranties - Hyperline

Hyperline Warranties

Hyperline Return Policy

If you are not 100% satisfied with your purchase, Hyperline offers a sixty (60) day exchange/refund policy. All products must have been purchased within the past sixty (60) days and must be accompanied with proof of payment. All returns, are subject to inspection, returns without proper documentation will be rejected and returned to the customer at their expense. Returns are subject to a minimum 15% restocking charge + applicable shipping costs. A 35% restocking fee will apply on any products not returned in original condition and packaging. All inquiries are subject to Hyperline’s discretion and approval. Hyperline will not allow returns on discontinued products, special colors or constructions, non-catalog items, special orders /cuts, overages, or extremely large quantities of products ordered. Credit against purchases will be issued within forty-five (45) days after Hyperline receives the material and request for refund has been approved. Original bank or wire transfer fees incurred by the customer on the original purchase may not be subject to a refund.

All inquiries are subject to Hyperline’s discretion and approval.

Hyperline SCS

Hyperline offers a wide range of structured cabling systems products which meet international standards. Because these cabling system components are manufactured by Hyperline itself, choosing Hyperline offers many advantages.

Hyperline SCS includes:
• copper and fiber optic cables • cross panels • patch cords • modular outlets
• work area outlets • installation accessories and tools.

In choosing Hyperline SCS, our Customers receive an exceptional value and high-quality product for their money. Hyperline SCS strives always to ensure the proper and enduring performance of our LAN equipment and software for many years to come; making Hyperline goods a solid investment and wise economic decision in both now and far into the future. Hyperline Cabling Systems are the perfect solution for companies that require a highly-reliable system supported by the warranty of a world-known manufacturer.

Hyperline SCS Warranties

Hyperline SCS offers a warranty on any tested Permanent links and Channels that are comprised of Hyperline approved components: cable, outlets, patch panels, cross panels, patch cords.

Hyperline provides a 25-Year System Warranty* for:

• proper components performance
• cables, connecting cross panels, and equipment installation performance
• proper performance of present and future applications compatible with the installed cabling system

Hyperline warrants quality of design, installation and performance of its systems, ensures reliability and the lowest expenditures on the cabling system maintenance for the whole warranty period. This warranty excludes designs, installations or components not created or used in accordance with all Hyperline guidelines, policies and procedures.

Other types of Hyperline warranties:
All cables – 15 years
All SCS components, racks and cabinets – 5 years
Tools and installation accessories – 1 year**

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(*) The warranty coverage specifically outlined above is subject to additional warranty agreement and is currently limited solely to components purchased and installed within the borders of Canada and the Russian Federation.
(**) This warranty is limited only to instances of manufacturing defects.

Hyperline SCS is constantly updating its warranty policies and procedures to better accommodate the needs of our customers. If you are unsure about the warranty which applies to your purchase, please do not hesitate to contact our sales department directly using Contact us form, phones or e-mail.